1004 North Park Street
Victoria, BC  V8T 1C6
(as of September 2017)
almost at the corner of North Park and Vancouver
(In the Victoria Social Innovation Centre*)
​Fax: 250-386-4301

Family Services of Greater Victoria (FSGV) is British Columbia’s premier agency for all family members facing change and challenges in their relationships. FSGV’s professional staff combine current knowledge with training to provide a wide range of caring, timely, and effective services.

Fees do apply to some of our programs/services

Reception Hours:
Monday - Friday 8:30am - 4:00pm
Closed STAT Holidays
We will be Closed:
Monday, September 05th, 2022 - Labour Day
Friday, September 30th, 2022 - Truth & Reconciliation Day
Monday, October 11th, 2022- Thanksgiving

​We accept: cash, cheque, 

*LIMITED Parking Available*
NO Parking along the Fence (That is Reserved Parking Only) 

Mask and Vaccination Policy in Effect April 01st, 2022

When someone with COVID-19 coughs, sneezes, sings, speaks or breathes they release small particles that can spread the virus to others who are nearby. Some people can spread the virus when they have very mild symptoms or are unaware that they have COVID-19.

While wearing masks is no longer required by the PHO, the Board of Directors of Family Services of Greater Victoria respectfully requests that staff and clients continue to wear masks on site to keep everyone safe.
​
In order to attend sessions and groups in person, we are asking clients if they are vaccinated but will not require proof.  If you are unvaccinated, you may still access our services on line.

Thank you.
Board of Directors, Family Services of Greater Victoria

Use this Flow Chart to help navigate our Programs & Services

​What is your Main Concern?

I am concerned about my Children

Ages 0 – 18+

• Parenting After Separation - Effective October 25th, this session can only be done online(not through this website)
  Note this course is Mandatory for those filing an application in court about parenting arrangements, contact or support – this can include Step-Parents, Grandparents, Aunts, Uncles, etc.

Ages 4 – 18+

• Individual Counselling including Play and Art Therapy
  We find that children under the age of 4 do not respond to any kind of counselling/therapy - therefore we do not provide service to children under the age of 4

Ages 7 – 12

• Caught in the Middle - Group Program
  - If a child participates – one of the parents must participate as well (children and parents are in different groups)
  - Parents can attend without a child
  - Parents of the same child CANNOT attend the same group

I am concerned about my legal rights/responsibilities (or wondering about the process of separation or divorce)?

• Separation Resource Services
  We can help if:
  -you have a lawyer or not
  -separate/divorced or not yet
• ​This Service is also beneficial to Grandparents, Step-Parents, etc.

I am having trouble with access to my Child(ren) or
I need a supervisor on visits with my Child(ren)

• Separation Resource Services
  information about parenting contact​
• Parent-Child Connections
  ​providing a supervisor for transfers of child(ren) and/or on Parenting Time with child(ren)

I am concerned about my Emotional Well being

• Adult Counselling
  Masters Level Counsellors available for short or long-term support
• Caught in the Middle - Group Program for Parents
  Parents can attend without a child

​We are separated and are having trouble reaching an agreement

• Mediation
• New Ways for Families®
  ​Decision Skills Class for those who find themselves in a high-conflict situation​

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*Family Services of Greater Victoria is a partner (along with the Victoria Immigrant and Refuge Centre) of the Victoria Social Innovation Centre.  The Victoria Social Innovation Centre is a 15,000 square feet building that exists to provide low cost, long-term (or short-term) stable space for local non-profit organizations.  The building is fully accessible, and each organization has their own space, as well as access to shared board/group rooms.