**Official COVID-19 Vaccination Policy**

  1. All clients (ages 4 and up) must wear masks at all times.
  2. All adults (clients and caregivers)  must show proof of vaccination and wear masks
  3. All children (ages 5-17) have until January 04th, 2022 to receive their first vaccination. Proof of vaccination will be required.
  4. Children and adults who remain unvaccinated will still have access to telehealth services
Our staff are fully vaccinated.
We respectfully ask that our clients do their part in protecting our staff, clients and their families.
Thank you - Board of Directors, Family Services of Greater Victoria
  • If you are not feeling well –  do not come to the office - please contact us to cancel appointment
    A cancellation fee will NOT apply – if you cancel for not feeling well
  • Note: Symptoms of COVID-19 can include but are not limited to: Fever, Dry Cough, and Sore throat.
    If you do have symptoms - you should arrange to get tested - Please visit
    http://www.bccdc.ca/health-info/diseases-conditions/covid-19/testing and/or call 811
NEW - Listening to Men's Stories
We want to hear your story of divorce, separation and ending relationship.
Family Services of Greater Victoria and the Department of Sociology of Vancouver Island University are conducting research into men’s experiences at the end of relationships.
1004 North Park Street
Victoria, BC  V8T 1C6
(as of September 2017)
almost at the corner of North Park and Vancouver
(In the Victoria Social Innovation Centre*)
​Fax: 250-386-4301
Family Services of Greater Victoria (FSGV) is British Columbia’s premier agency for all family members facing change and challenges in their relationships. FSGV’s professional staff combine current knowledge with training to provide a wide range of caring, timely, and effective services.
Fees do apply to some of our programs/services
Reception Hours:
Monday - Friday 8:30am - 4:00pm
Closed STAT Holidays
We will be Closed:
Monday, February 21st - Family Day
Friday, April 15th - Good Friday
Monday, April 18th - Easter Monday

​We accept: cash, cheque, 
*LIMITED Parking Available*
NO Parking along the Fence (That is Reserved Parking Only) 
Use this Flow Chart to help navigate our Programs & Services
For COVID-19 Concerns some of the programs or services may not be available

​What is your Main Concern?

I am concerned about my Children

Ages 0 – 18+
  • Parenting After Separation - Effective October 25th, this session can only be done online(not through this website)
    Note this course is Mandatory for those filing an application in court about parenting arrangements, contact or support – this can include Step-Parents, Grandparents, Aunts, Uncles, etc.
Ages 4 – 18+ Ages 7 – 12
  • Caught in the Middle - Group Program
    - If a child participates – one of the parents must participate as well (children and parents are in different groups)
    - Parents can attend without a child
    - Parents of the same child CANNOT attend the same group

I am concerned about my legal rights/responsibilities (or wondering about the process of separation or divorce)?

  • Separation Resource Services
    Whether you have a lawyer (or not), or are not yet separated
    ​This Service is also beneficial to Grandparents, Step-Parents, etc.

I am having trouble with access to my Child(ren) or
I need a supervisor on visits with my Child(ren)

I am concerned about my Emotional Well being

​We are separated and are having trouble reaching an agreement

*Family Services of Greater Victoria is part of the Victoria Social Innovation Centre.  The Victoria Social Innovation Centre is a 15,000 square feet building that exists to provide low cost, long-term (or short-term) stable space for local non-profit organizations.  The building is fully accessible, and each organization has their own space, as well as access to shared board/group rooms.
Photo used under Creative Commons from Rennett Stowe