1004 North Park Street
Victoria, BC  V8T 1C6
(as of September 2017)
almost at the corner of North Park and Vancouver
(In the Victoria Social Innovation Centre*)
​Fax: 250-386-4301

Family Services of Greater Victoria (FSGV) is British Columbia’s premier agency for all family members facing change and challenges in their relationships. FSGV’s professional staff combine current knowledge with training to provide a wide range of caring, timely, and effective services.

Fees do apply to some of our programs/services

Reception Hours:
Monday - Friday 8:30am - 4:00pm
Closed STAT Holidays

We will be Closed
Monday, February 20, 2023 - Family Day
Friday, April 07, 2023 - Good Friday
Monday, April 10, 2023 - Easter Monday

​We accept: cash, cheque, 

*LIMITED Parking Available*
NO Parking along the Fence (That is Reserved Parking Only) 

Mask and Vaccination Policy in Effect October 01st, 2022

In accordance with current BC public health guidelines, proof of Covid 19 vaccination is not required to access our services.  However, should the BC Government reinstate proof of vaccine requirements, we reserve the right to then require proof of vaccination.
For the protection of the public and our staff, the Board requires that everyone wears a mask in the public areas of our premises.
Thank you for your co-operation.  Please direct any questions or concerns to our Executive Director

Thank you.
Board of Directors, Family Services of Greater Victoria

Use this Flow Chart to help navigate our Programs & Services

​What is your Main Concern?

I am concerned about my Children

Ages 0 – 18+

• Parenting After Separation - Effective October 25th, this session can only be done online(not through this website)
  Note this course is Mandatory for those filing an application in court about parenting arrangements, contact or support – this can include Step-Parents, Grandparents, Aunts, Uncles, etc.

Ages 4 – 18+

• Individual Counselling including Play and Art Therapy
  We find that children under the age of 4 do not respond to any kind of counselling/therapy - therefore we do not provide service to children under the age of 4

Ages 7 – 12

• Caught in the Middle - Group Program
  - If a child participates – one of the parents must participate as well (children and parents are in different groups)
  - Parents can attend without a child
  - Parents of the same child CANNOT attend the same group

I am concerned about my legal rights/responsibilities (or wondering about the process of separation or divorce)?

• Separation Resource Services
  We can help if:
  -you have a lawyer or not
  -separate/divorced or not yet
• ​This Service is also beneficial to Grandparents, Step-Parents, etc.

I am having trouble with access to my Child(ren) or
I need a supervisor on visits with my Child(ren)

• Separation Resource Services
  information about parenting contact​
• Parent-Child Connections
  ​providing a supervisor for transfers of child(ren) and/or on Parenting Time with child(ren)

I am concerned about my Emotional Well being

• Adult Counselling
  Masters Level Counsellors available for short or long-term support
• Caught in the Middle - Group Program for Parents
  Parents can attend without a child

​We are separated and are having trouble reaching an agreement

• Mediation
• New Ways for Families®
  ​Decision Skills Class for those who find themselves in a high-conflict situation​

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*Family Services of Greater Victoria is a partner (along with the Victoria Immigrant and Refuge Centre) of the Victoria Social Innovation Centre.  The Victoria Social Innovation Centre is a 15,000 square feet building that exists to provide low cost, long-term (or short-term) stable space for local non-profit organizations.  The building is fully accessible, and each organization has their own space, as well as access to shared board/group rooms.